Effective Date: August 12, 2025
At Taylor Swift Shirt (https://taylorswiftshirt.us/), we want you to be completely happy with your purchase. If for any reason you’re not satisfied, we’re here to help with easy returns and refunds.
Returns
- You can return most items within 30 days of receiving your order.
- To be eligible for a return, the item must be unused, unwashed, and in the same condition you received it, with all original tags and packaging intact.
- Customized or personalized items may not be eligible for return unless there is a manufacturing defect.
How to Return an Item
- Contact our customer service team at taylorswiftshirtteam@gmail.com with your order number and reason for the return.
- Our team will guide you through the return process and provide a return shipping address.
- Please ship the item back using a trackable shipping method. Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
- Once we receive and inspect your return, we will notify you by email.
- If your return is approved, your refund will be processed to the original payment method within 7-10 business days.
- Shipping fees are non-refundable, except in cases of our error (e.g., wrong or defective item shipped).
Exchanges
- We do not offer direct exchanges at this time.
- If you want a different size or design, please return your original item for a refund and place a new order.
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately at taylorswiftshirtteam@gmail.com with photos of the issue.
- We will work quickly to resolve the problem by offering a replacement or refund.
Thank you for shopping with Taylor Swift Shirt. We appreciate your support and are committed to making your experience smooth and enjoyable!